How to win in interpersonal communication.
The key to fully understanding anyone’s message is to look deeper and try to step into the other person’s role. We often say “walk in someone else’s shoes.” Remember that words are only a small part of the message. While important, they’re just one piece of the whole. Yes, the voice plays a major role in communication and carries more than just emotions. Still, keep in mind that it reflects the personal experience of that specific person, and other people’s accounts may be completely different. Body language, clothing, and facial expressions are often far more important. Simply delivering a message with good intentions isn’t enough to achieve full communication and understanding.
One content, so many ways of communicating.
It may seem like a detail, but it makes a huge difference. Use your hearing during radio programs, and above all your sight during performances, such as theater. Visual, auditory, and kinesthetic types, everyone has their own, individual way of perceiving the world and conveying information. Tune in to the full message: the timbre of the voice, the tone of voice, and the expression of the body. Just don’t drift away with your interlocutor, because it’s this experience and way of communicating. Be an observer: without emotion, without criticism or judgment,just observe. Every speaker is a different telling of the same content. The role of the listener is like trying to understand different versions of the same story.
The 5 basic senses of perception.
Be an attentive observer. People communicate verbally how they perceive the world, and at the same time they tell you how to speak to them. Simply listen carefully to every message. A person whose primary sense is sight describes what they see, using visual language. Such a person says what they saw, what they see, how they see it—not how they understand it, but how they see it. For a visual person, “I understand” often means “I see.” Someone whose primary sense is hearing will say they heard something and may literally ask whether you heard it too. Speak the language of your conversation partner, and you’re halfway to full understanding. There are also those who favor touch, smell, and taste; in their case, descriptions of experiences will draw especially on those senses. Of course, each of us uses different perceptual “languages,” and many of us use a broad descriptive vocabulary for various life experiences. Over a lifetime, our perceptual preferences and ways of communicating can change.